A community transport solution providing accessible and on-demand transport services.
The solutions designed to help you manage the unique needs of your transport operations and helps you create the perfect balance between customer service and productivity levels that is right for you.
Key features includes:
Our solutions are created with both large and small communities in mind.
Empower your community to book an on-demand ride directly through our user-friendly mobile app, Rides on Demand.
Book Rides without Dispatch
Passengers can easily book a ride through
the app on their phone.
Improved passenger Experience
Booking a ride has never been easier through this intuitive application designed for passengers.
Trip management portal gives passengers 24/7 access to easily book new trips or cancel their existing one online.
Delegates module
Family members or personal care givers can have the ability to act on behalf of the customer.
In-vehicle technology provides drivers real-time information on the current manifest, detailed events, and passenger information.
Real-time fleet management
Dispatchers can manage fleet and runs in real-time. If a vehicle is behind schedule, they can act proactively, enhancing client experience.
Two way communication
DriverMate enables two-way communication between dispatch and drivers, reducing the need for radios and improving client confidentiality.
Passengers receive updates regarding their trip(s) and ensure everyone is on the same page, with the same information.
Stay update
Customers receive automated reminders to confirm or cancel their trip.
Multiple choice of channels
Inbound and outbound notifications function through multiple channels — SMS, email and phone.
Watch our explainer video to explore how NovusDR will help your business.
Are you interested in NovusDR?
Explore how the solution could take your operations to the next level.
