Dealing with multiple suppliers or vendors when things go wrong can be stressful, time-consuming and frustrating. You want a single provider who works closely with you, so that your unique needs are met and you get technical support from a team who understands your working environment.
Using a supplier who can provide you with a complete in-vehicle equipment suite and perform end-to-end management from implementation to maintenance to upgrades will save you time and costs in the long run. Working with the same people builds familiarity with your installation and ensures your vendor takes ownership of resolving any issues you may experience with their equipment.
This reduces the burden of troubleshooting, briefing and liaising on your end, as you only need to lodge one ticket or make one phone call to get problems fixed. Outsourcing the management and maintenance of this system frees you up to focus on the big picture of your organisation’s technology and removes the need for you to train or hire a staff member who specialises in that system.
Reliable, robust and ready for unpredictable situations, this is a comprehensive and solidly-built solution that has been tried and tested in numerous ambulance service organisations of varying sizes. Guaranteed uptime and uninterrupted communications between your command centre and paramedics is assured through built-in backups and redundancies.Read More