Improve Ferry On-Time Performance and Passenger Experience
Integrate your ferry operation into a multimodal transport network and generate optimal planning and scheduling outcomes.
Work within a single planning platform
Deliver better passenger experiences
Compared to other transport modes, ferries have their own unique set of working constraints that impact planning and scheduling – such as how many staff are required to operate vessels, on water and dry dock maintenance, and extreme weather events. Each ferry requires a qualified Captain, and its size will determine how many deckhands are required for a safe and reliable operation.
Accurate timetables and rosters create schedules that bring success to a ferry operation. The ability to easily match crew qualifications to your ferry services is crucial. Â Ferry planning and scheduling must consider several issues to meet regulatory compliance, meet service level requirements, and stay within set operating budgets to deliver better passenger experiences.
Planning & scheduling capabilities
Optimise ferry crew, fleets, rosters and network planning for maximum efficiency and customer convenience. This tailor-made tool delivers benefits across multiple business roles.
Scheduling
Human Resources
Maintenance
Authorities
Operators
Executive Management
Scheduling
Automate complex ferry scheduling tasks and react quickly to last-minute changes and incidents. Simplify scheduling tasks by integrating staff preferences, rules, awards, and enterprise bargaining agreements.
Fleet planning & scheduling
The solutions’ capability to effectively schedule your personnel will have a major bearing on the costs of your ferry operation. Easily generate your ferry timetable and integrate operational preferences to produce the best possible ferry schedules. Optimise your fleet and quickly revise ferry schedules based on unforeseen and unplanned events.
Human Resources
Create roster visibility and balanced workloads for crews that meet industry guidelines and compliance thresholds. Easily access accurate rosters to manage staff schedules and source information that is managed digitally, legally verifiable, and auditable.
Roster planning
Create individual rosters for various staff types such as Captains & deckhands, using different working rules. Develop multiple rosters and optimise long-term costs using interactive modules. Edit and update employee leave automatically or manually. Validate completed rosters and undertake manual adjustments if required. Optimise personnel shift times to create balanced workloads and prevent overlap.
Maintenance
Leverage planning and scheduling insights to ensure ferry availability for daily operations, including peak services. Take account of maintenance activities for land and water-based infrastructure, including ferries, maintenance barges, mooring facilities, and dry dock overhauls.
Route plannning
Create and amend ferry routes and services swiftly based on changing requirements. Define ferry routes with start, intermediate and end stops. Determine the nautical mileage for each ferry service and define important data such as ferry berthing and maintenance/layover locations.
Authorities
Provide accurate, up to date information for passenger apps, displays and timetables in real-time. Export data directly to third-party applications and transport operators to meet data management and data-sharing requirements.
Integrated data
Work within a centralised platform and eliminate data double-handling. Integrate individual Trapeze modules with your existing systems and operations, or select multiple functions for a complete enterprise system – a single source of truth. Simplify ferry operations and timetables using crew scheduling and rostering tools.
Operators
Optimise ferry resources and meet service level requirements. Manage your vehicle deployment levels strictly and understand your nautical mile cost and running costs by vessel type.
Route planning
Create and amend ferry routes and services swiftly based on changing requirements. Define ferry routes with start, intermediate and end stops. Determine the nautical mileage for each ferry service and define important data such as ferry berthing and maintenance/layover locations.
Fatigue Management
Make planning and scheduling outputs comply with fatigue guidelines and legislative requirements - without impacting service delivery or business performance. Incorporate conditions such as shift time and length, meal breaks, vessel qualifications and rosters. Also, meet enterprise agreements and other requirements.
Executive Management
Create statistical reports on-demand to gain clear views of business performance that enable major decisions to be made with confidence. Undertake analysis to identify ferry fleet performance improvement, and opportunities to introduce efficiencies and innovations.
Ferry crew optimisation
Easily and quickly build ferry and crew schedules according to shift types (e.g. morning, afternoon, evening), pay rules, awards and enterprise bargaining regulations. Integrate ferry schedules with other transport modes like bus, rail and tram to meet scheduling requirements. Set up operational rules for different employees, e.g. Captains, deckhands, maintenance crews.
What is an integrated network?
Where a passenger can efficiently get to their destination without being affected by who runs the services even if the passenger must move between services.
